Lasselle-Ramsay has worked with Boston Scientific for over five years, producing projects ranging from complex multi-part learning programs to straightforward job aids and documentation.
Deliverables: Documentation, job aids, interactive and online learning programs.
Problem: Boston Scientific was rolling out a new product for performing intravascular ultrasound called iLab. For the 510k submission, they required a training roadmap, which included audience analyses, a learning plan, and a complete information design schema.
LR's Solution: LR wrote several versions of the 510k documents, then later developed the flash-based iLab learning program, wrote and produced all supporting documentation and job aids plus release updates, and managed the program's translation into 14 languages, using a partner.
A follow-on project involved developing training for IVUS Essentials, which included a learning roadmap with 40 training events ranging from dinner with the experts and lunch-n-learns, to formal in-class training sessions, and the virtual iLab. The virtual iLab is built in flash; other training was done in Word and ppt; documentation was built in xml. We implemented a content management system for this project using Cybersafe.
Other Boston Scientific projects include writing job aids for a CAPA (corrective action/preventive action) program, with an emphasis on photos and symbols to support procedures, written in simple, concise language for varied audiences.
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